Customer Feedback

Customer Feedback

Kathryn R.

January 20, 2010

We had clients in for only a few days. You promptly called back, graciously took our order and expedited samples for all to see in time. Thank you!

Toby D.

Novemeber 18, 2009

Thanks for being so hospitable, you are one of the best, most professional businesses that I have ever dealt with...

Tom J.

October 31, 2009

Very pleased with the entire experience, the online planning and product selection, the product as shipped on-time, the fit to my measurements, and value. Looks super and two thumbs to this organization.

Katherine B.

June 18, 2009

I recently purchased samples of the Value Lock and Tough Tile Smooth (Health Club Grade). Holding the samples in my hands, it was an easy decision that the Tough Tile Smooth Tiles would best meet my needs. The "My Gym Flooring" website is easy to navigate and very user friendly. With the "Floor Planner", I was able to determine the exact number of tiles needed to cover the intended area. When the tile arrived I couldn't have been more pleased. The customer service was outstanding and working with them was a real pleasure. Thanks for everything.

Bev C.

June 3, 2009

I ordered the Aerobic lock floor and it was the smartest thing that I ever did! I do alot of cardio and my joints were starting to bother me so this floor was the answer to my problem. And the customer service was the best!

Deborah M. (Fredricksburg, VA)

May 15, 2009

We received our 1/2" Protector Tile shipment and they are beautiful!

Fumi O.

May 11, 2009

The sales staff was excellent. I would recommend them to everybody! They listened and understood my specific need and gave me options to choose from. They made my shopping experience very pleasant and easy. Thank you so much!!

Eric J. (Indianapolis, IN)

April 2, 2009

Your company offers a great product at a reasonable price, with super fast shipping (this is our second order.) Further, thank you for the personal communication. I believe that companies with customer service like yours, will drive through this economy and come out on top.

Melanie G. (Deluth, MN)

March 23, 2009

The gym floor we purchased was everything we were hoping for. We were amazed how quickly the samples we ordered arrived and then how fast the actual floor came when we ordered it. We were able to install the floor in a short period of time and it is an attractive addition to our workout area. We would recommend this product to anyone.

Michael N. (Ann Arbor, MI)

February 27, 2009

I received the Value Lock and the installation went very well.
The homeowners are very happy with both the colors and the product.
If I am fortunate enough in the future to build another gym area I will definitely keep this product in mind. Thanks for everything.

Tammy M. (Delafield, WI)

November 5, 2008

I put the floor down this weekend and it's awesome! Easy to use and size and it looks great.

Paul S. (San Luis Obispo, CA)

October 26, 2008

Fantastic service! I'm delighted!!

Janis K. (Chapin, SC)

August 27, 2008

Very pleased with your product line, website, and amazing service. So glad that the floor came earlier than expected because that gave us time to realize what you already knew to be true- that the Hammer Lock tiles would interlock perfectly once the carpet was removed. . . . (Pardon me, it gave my husband time to realize what you already knew to be true:) The floor looks amazing! Thought you would appreciate the chuckle. . ..)

Peter S. (Columbus, OH)

August 7, 2008

Your follow up service is appreciated. I plan to be a repeat customer and share my experience with others. Good job!!

Steve R. (Kansas City, MO)

August 6, 2008

Yours is the best site out there!

J.C. S. (Airmont, NY)

July 2, 2008

Great customer service…. We appreciate your follow-up! We’ve only used the new floor a week, and all reactions have been very positive. Even after a little rain, the floor was fine for use. We will certainly recommend your product to our camp friends!