Please feel free to contact us at My Gym Floor with any questions/ comments you may have. We promise you a timely response to your inquiry!

E-Mail:  The easiest way to contact My Gym Floor is via our convenient Feedback Form
Or, you may send an email to us directly at

Phone Toll free within the U.S. and Canada:


Local:  (845)-373-6024

My Gym Floor
P.O. Box 200
Wassaic, NY 12592


See our Purchase Agreement for complete intructions .

Damaged materials will receive a full exchange or refund within 30 days.

Any My Gym Floor product may be returned unused and in its original packaging for any reason for up to 30 days from the date of shipping for a refund minus a 20% restocking fee.  Customers are responsible for all freight charges incurred for returns.  Complete our feedback form at right to initiate your return, or call us toll free at 888-My-Gym-88 (888-694-9688) and we'll provide you with instructions for your return.

Limitations:  Minimum order quantity for return:  $100.00 (excluding freight).  Due to potential temperature-related damage during product storage and transit, our My Gym Floor Cleaning Products are non-refundable.  Tiles run to order are typically not kept in stock and may not be returnable.   Customer or oversized runs of tile may not be returnable.  Off-spec tiles are sold as is and are not returnable.